Privacy Policy for e-vihnelle.sbs

Last updated: 2025-09-24

1. Introduction

e-vihnelle.sbs (“we”, “us”, “our”) operates an informational website that helps drivers understand and obtain the Swiss e‑vignette. This Privacy Policy explains how we process personal data when you browse our pages, submit forms or communicate with our team. By using this site, you agree to this Policy.

2. Data we collect

We collect limited data to provide guidance and support:

• Personal data: contact information you submit (name, email, phone), license plate number, country of registration.
• Technical data: IP address, device identifiers, browser type/version, pages viewed, timestamps and referral URLs.
• Cookies: small files stored on your device for session continuity, analytics and consent preferences.

3. Purposes of processing

We use data to: respond to enquiries; prepare guidance emails; prevent abuse; maintain security and availability; measure traffic; comply with Swiss and EU laws. We do not sell your data.

4. Sharing with third parties

We share data with vendors that help us run Helvetic Route, including hosting providers, analytics (see below) and customer support tools. Contracts require confidentiality and GDPR‑compliant processing. We may disclose data to authorities where legally required or to protect our rights.

5. Third‑party services

We use privacy‑centric analytics to understand site performance. We may use Google Analytics with IP anonymization and aggregated reporting. If advertising networks are used, we implement consent controls before setting marketing cookies.

6. Retention and security

We keep data only as long as necessary for the stated purposes or legal obligations. We apply technical and organizational measures such as encryption in transit (HTTPS), access controls and regular backups.

7. Your rights

Under GDPR/CCPA you may request access, correction, deletion, portability and restriction of processing. You can object to certain uses and withdraw consent at any time without affecting prior lawful processing. To exercise rights, contact us using the details below.

8. Children

Our content targets adult drivers. We do not knowingly collect data from children under 16. If you believe a child provided data, contact us to delete it.

9. Changes

We may update this Policy to reflect legal or service changes. We will revise the “Last updated” date and, when appropriate, provide a notice on e-vihnelle.sbs.

10. Contact

Controller: Helvetic Route. Address: see our Contact page. Email: privacy@e-vihnelle.sbs. For Swiss and EU residents, you may also contact your local supervisory authority.

By continuing to use e-vihnelle.sbs, you confirm that you have read and agree to this Privacy Policy.

Detailed cookie usage

Strictly necessary cookies keep the site running and remember your choices, such as consent preferences. Analytics cookies help us understand which pages on Swiss e‑vignette guidance are useful, so we can improve explanations about validity, pricing and border procedures. Marketing cookies are used only if you accept them and may personalize reminders about new rules for Switzerland’s motorway pass.

International transfers

We are based in Switzerland and may use providers in the EEA and other countries with adequate safeguards such as Standard Contractual Clauses. When we transfer data, we ensure equivalent protection for your rights and remedies.

Automated decision‑making

We do not make decisions that have legal or similarly significant effects solely by automated means. Basic anti‑spam and fraud detection may automatically flag unusual patterns to protect the service.